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Last updated: October 2025

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1. Introduction

Barker Cottrell Counselling (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or contact us for counselling services.

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By using our website or contacting us, you agree to the terms of this Privacy Policy.

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2. Who We Are

Barker Cottrell Counselling is a private counselling service based in the UK, offering confidential therapeutic support for individuals.

Data Controller: Barker Cottrell Counselling
Email: andcott@hotmail.co.uk
Phone: 07854609567
Address: Address available on request

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3. The Information We Collect

We may collect and process the following types of personal data:

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Information you provide directly

• Name, email address, and phone number (when you make an enquiry)

• Any details you choose to share in your message or during the assessment process

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Information collected automatically

• Basic technical information (such as IP address, browser type, and device) through cookies or analytics tools

 

4. How We Use Your Information

We use your personal data to:

• Respond to enquiries or requests for information

• Arrange and provide counselling sessions

• Maintain clinical records in line with professional and legal standards

• Improve our website and services

• Comply with any legal or ethical obligations

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We will only use your data for the purpose for which it was collected and when we have a lawful basis to do so (such as your consent, a contract, or a legal obligation).

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5. How We Store and Protect Your Data

All personal information is stored securely in accordance with data protection laws.

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• Electronic data is stored on password-protected devices and/or secure encrypted systems.

• Paper records (if used) are kept in locked storage.

• We retain personal information only for as long as necessary to provide our services and meet professional requirements.

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6. Sharing Your Information

We will never sell your data.

Your personal information may be shared only in the following circumstances:

• With your consent (e.g., referral to another professional)

• When required by law or if there is a serious risk of harm to yourself or others

• With professional supervisors (anonymised information only)

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7. Your Data Protection Rights

Under UK GDPR, you have the right to:

• Access the personal data we hold about you

• Request correction or deletion of your data

• Object to or restrict processing in certain situations

• Withdraw consent where it has been given

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To exercise any of these rights, please contact us at andcott@hotmail.co.uk

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If you are unhappy with how your data has been handled, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk

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8. Cookies

Our website may use cookies to improve user experience and analyse site traffic.

You can choose to accept or decline cookies through your browser settings.

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9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

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10. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Barker Cottrell Counselling
Email: andcott@hotmail.co.uk
Phone: 07854609567
Address: “Available on request”